> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cysmiq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create tickets

> Create tickets from vulnerabilities using Jira.

## Overview

After connecting a ticketing integration, you can create tickets directly from vulnerabilities. This guide covers Jira.

## Prerequisites

* A connected ticketing integration. See [Connect ticketing](/guides/connect-ticketing).

## Steps

<Steps>
  <Step title="Open a vulnerability">
    Open the vulnerability you want to track.
  </Step>

  <Step title="Create a ticket">
    <Tabs>
      <Tab title="Jira">
        In the **Ticketing** section, select **Create Ticket**.

        <Frame caption="Create ticket dialog with summary and description pre-populated.">
          <img src="https://mintcdn.com/cysmiq/b1Lbo3Hes6--JS1V/images/guides/create-tickets/jira-01-create-ticket-dialog.webp?fit=max&auto=format&n=b1Lbo3Hes6--JS1V&q=85&s=0c064da9cb278b86da284e58300d16a0" alt="Create ticket dialog showing integration selection, summary, and description fields." width="2880" height="2160" data-path="images/guides/create-tickets/jira-01-create-ticket-dialog.webp" />
        </Frame>

        Review the summary and description, then select **Create Ticket**.

        To override labels or destination details, select **Show Advanced** and update:

        * **Tags**: Comma-separated tags that are applied to the ticket
        * **Project Key**: The Jira project key for this ticket
        * **Issue Type**: The Jira issue type to create
      </Tab>
    </Tabs>
  </Step>

  <Step title="Confirm the linked ticket">
    <Tabs>
      <Tab title="Jira">
        The ticket appears in the vulnerability and links back to Jira.

        <Frame caption="Vulnerability showing linked Jira ticket.">
          <img src="https://mintcdn.com/cysmiq/b1Lbo3Hes6--JS1V/images/guides/create-tickets/jira-02-ticket-linked.webp?fit=max&auto=format&n=b1Lbo3Hes6--JS1V&q=85&s=eb66bb1e58416010f6f3b3f0c94d8912" alt="Vulnerability page showing linked Jira ticket with status and integration details." width="2880" height="2160" data-path="images/guides/create-tickets/jira-02-ticket-linked.webp" />
        </Frame>
      </Tab>
    </Tabs>
  </Step>
</Steps>