> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cysmiq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tickets

> Create and sync tickets for vulnerabilities.

## Overview

Create tickets from vulnerabilities to track remediation work in Jira or Linear.

## Prerequisites

Connect a ticketing integration in **Settings** > **Integrations**.

## Create a ticket

1. Open a vulnerability
2. In the sidebar, open **Ticketing**
3. Select **Create Ticket**

If no integrations are connected, the panel shows a callout that no ticketing integrations are available yet.

## Ticket fields

* **Summary** and **Description** are prefilled and can be edited
* **Tags** are available under Advanced options
* **Jira** supports **Project Key** and **Issue Type** overrides
* **Linear** supports **Team Key**, **Team ID**, and **State ID** overrides

## Ticket templates and defaults

You can override ticketing templates and tags at the repository or organization level. When overrides are disabled, those scopes inherit the global defaults.

## Existing tickets

Linked tickets appear in the Ticketing panel with status and provider badges.

## Related docs

* [Connect ticketing](/guides/connect-ticketing)
* [Create tickets](/guides/create-tickets)
* [Vulnerability detail view](/vulnerability-management/vulnerability-detail-view)