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Overview

Connecting a ticketing system lets you create and track tickets directly from vulnerabilities. This guide covers Jira and Linear.

Steps

1

Open Integrations

From your workspace, open Settings and select Integrations.
Integrations page showing Jira and Linear options in the Ticketing section.

The Integrations page shows available ticketing connections.

2

Add a ticketing integration

Prerequisites:
  • Jira Cloud or Jira Data Center access with permission to create issues
  • A Jira API token or personal access token
Select Add Jira to open the setup form. Enter the following details:
  • Display Name: A name to identify this integration
  • Base URL: Your Jira instance URL, such as https://yourcompany.atlassian.net or your Jira Data Center URL
  • Project Key: The key of the project where tickets will be created, such as KAN
  • Issue Type: The type of issue to create, such as Task or Bug
  • Email: The email address associated with your Jira account
  • API Token: A Jira API token for Jira Cloud or a personal access token for Jira Data Center. For help generating a token, see Atlassian’s documentation
Jira setup form completed with display name, base URL, project key, issue type, email, and API token.

Jira form filled with connection details.

Select Save Changes to connect the integration.
3

Verify the connection

Return to Integrations to confirm Jira is connected.
Integrations page showing Jira connected with project key and issue type.

Jira shows as connected in Cysmiq.

Next steps