Connect ticketing

Open Integrations

From your workspace, open Settings and select Integrations.

Add a ticketing integration

• Jira
• Linear

Prerequisites:

• Jira Cloud or Jira Data Center access with permission to create issues
• A Jira API token or personal access token

Select Add Jira to open the setup form. Enter the following details:

• Display Name: A name to identify this integration
• Base URL: Your Jira instance URL, such as https://yourcompany.atlassian.net or your Jira Data Center URL
• Project Key: The key of the project where tickets will be created, such as KAN
• Issue Type: The type of issue to create, such as Task or Bug
• Email: The email address associated with your Jira account
• API Token: A Jira API token for Jira Cloud or a personal access token for Jira Data Center. For help generating a token, see Atlassian’s documentation

Select Save Changes to connect the integration.

Prerequisites:

• A Linear workspace with a personal API key that has the read and write scopes

Select Add Linear to open the setup form. Enter the following details:

• Display Name: A name to identify this integration
• Team Key: The short code for your Linear team, visible in issue identifiers (for example, SEC in SEC-123)
• API Key: A Linear personal API key with the read and write scopes. To generate a key, go to Linear’s Security & Access settings

Select Verify Connection to connect to Linear and load your team’s workflow states.

Choose a Default State for new tickets. Select a state like Todo or Backlog, or leave it as Use Linear default to use Linear’s default state.Select Save Changes to connect the integration.

Verify the connection

• Jira
• Linear

Return to Integrations to confirm Jira is connected.

Return to Integrations to confirm Linear is connected.